Businesses Who Benefit ~

• A private country club experiencing unusually high attrition is seeking help in reversing the trend;
• Another is looking to adopt a new logo and re-vamp their brand and marketing materials;
• A city club wishes to gauge member satisfaction in advance of long-range planning efforts;
• One more prepares to undertake a large project for which they need member approval;
• A physical therapist's office needs a new, energized website, logo and marketing collaterals;
• An association requires meeting planning, communications and marketing support during a reorganization;
• A board of directors demands that a new project become top priority, but the team lacks the project-specific expertise;
• Or, perhaps, your staff is simply overburdened and stretched too thin due to continued cutbacks and downsizing.

MAI Business Services is at your service to provide industry-specific expertise relative to member retention, recruitment and satisfaction. Whether it is in the training of a new membership or marketing director in the use of best practices, or simply providing "Virtual Membership & Marketing Director" support for clubs whose General Managers saddled with the additional roles of the position, working with MAI can mean the difference between success and failure. No matter which situation you are experiencing, MAI Business Services provides efficient, thorough and cost-effective solutions to see your projects through to completion.

MAI Business Services provides expertise now and in the future.  25 years of experience and counting, including 15 years with 501(c)(7) private clubs and 501(c)(3) non-profits, gives MAI a broad knowledge-base from which to problem-solve a wide variety of communication, marketing and member-related issues. Whether the communication is targeted internally, or building community awareness is your goal, MAI will help craft the appropriate messages and help deliver them as well.

Relationships are everything, and that is true at MAI Business Services. The basis of strength for any entity is the relationship between its customer and itself, or a member and their club. It can also translate to the interrelationships between members and maximizing the strength of these links. Customer and member surveys targeted to gather information, defined by project goals and parameters, can help insure that the direction of the Club or business matches those sought by your constituents. MAI works to foster a foundation of trust with every client to maximize the quality of that relationship and utilizes its expertise relative to sales, satisfaction and retention programming to help them retain and grow their customer base. Put us to work, and let MAI help navigate you to your end goal -- SUCCESS!